Our customers are important to us. That is why we have designed several payment options for your convenience. Between work and home life, you don't need any added pressures or stress. Allow Sierra Pacific Power to make it a little easier for you.

Mail - Every bill sent to a customer includes a preaddressed envelope (you must pay the postage). If you have misplaced the envelope the mailing address for payment is:

PO Box 30065
Reno, NV 89520-3065

Walk-In- Sierra Pacific Power has several locations where you can pay your bill. You can find a list of them on our contact page.

Online Pay
You can now view and pay your power bill online. It's easy, convenient and absolutely free! No checks to send or stamps required! Every month, your power bill is available online. Once you enroll, simply log on to either the Sierra Pacific Power web site or Checkfree web site and view your bill (you stop receiving paper bills) with a click of a button. Your bank account is automatically charged the amount you specify.

Shop & Pay
You can pay your Sierra Pacific Power bill at over 40 Shop & Pay stations located in grocery stores, banks throughout northern Nevada. Look here to find the Shop & Pay location most convenient for you.

Select Your Due Date
You can select which day of the month (excluding holidays) you want your electric bill to be due.

Equal Payment
Take charge of your finances with Equal Payment. With this payment option (residential customers only), we'll take your average power usage and divide it into equal monthly payments. So you'll know in advance what your bill will be each month.

Electric Check
You never have to worry about paying your bill on time with this convenient service. With Electric Check, money is automatically deducted from your checking or savings account on the day the bill is due. This service is available to all customers with satisfactory credit history. (New customers can provide a letter of good credit from their previous utility.)

ATM Card, Credit Card or Check-by-Phone
To pay by credit card, ATM card or check-by-phone, simply call BillMatrix pay-by-phone service at 1-800-809-1013. All you need is a touch-tone phone, your Sierra Pacific Power account number, and your credit card or ATM card (look for the Star symbol on the back). BillMatrix will even accept a check over the phone. If you would like to choose this option, just have your checkbook handy. BillMatrix will charge a processing fee.

Alternately, you can download a PDF brochure that outlines the Six Ways to Pay for Nevada customers or the Five Ways to Pay for California customers.

To enroll in any of the above programs, or for more information, click any of the corresponding links above, or, call a customer service representative at (775) 834-4444 .